Articles in this category Forwarding Your Office Phone If you would like to forward your office phone to another phone, please use the following instructions to do so: Factory Reset a Cisco Phone RESET CISCO PHONE SETS 1. Unplug both cables from the phone. 2. Wait 5 seconds. 3. Press and hold # as you plug the phone back in. 4. The Headset and Speaker buttons will light up. When this happens, ...